FAQ

Merchant Service Program | Joining as a Merchant | FAQ | Terms & Conditions

1. Does Flat World or its partners guarantee my success as an entrepreneur?

A: The success of any entrepreneur pretty much lies in their own hands thus Flat World or its partners will not be able to guarantee success in your business but we are committed in helping our merchants to benefit from the services offered by our Merchant Service Program and we believe that if our merchants were to take their own initiative to participate actively in our Merchant Service Program, they are already a step or more closer to their success.

2. Is this all that Flat World can offer?

A: We are currently in our Phase 1 of our business plan and we have many more Phases that will be introduced from time to time to enhance this exciting Merchant Service Program which will empower our merchants.

3. Will the fees charged currently increase in the near future?

A: We have to admit that the fees cannot remain the same because of rising cost, inflation and newly added services. However, we are committed in charging a reasonable and fair price so that all entrepreneurs can afford to participate and succeed in our program.

4. Can we organize any Merchant Service Program activities with Flat World partners without the approval of Flat World?

A: Our partnership agreement has stated that our partners are not allowed to act individually or as a group to carry out any similar activities in the Merchant Service Program with our merchants unless prior approval in writing has been authorized by Flat World.

5. Why are merchants not paid for introducing new merchants into the merchant service program?

A: We have built this business platform with passion, vision, love, commitment and charity. We attest to our commitment and believe that this business platform will bring immense benefits to our merchants and merchants that they introduce into the program. The business success and benefits gained through the merchant service program by your friends whom you introduce will bring great joy to you knowing that you have helped your friends without expecting any reward.

6. I am not currently in business; can I still join Flat World?

A: Flatworld is an inclusive platform, even if you are not in business, you can still join us and participate in our events, activities and business opportunities.

7. I am looking for business opportunities, how is this useful for me?

A: In Flatworld, we have many individuals who are entrepreneurs, business owners as well as individuals who are not having any business of their own, and are searching for a business opportunitiy that suits them, you can reach out to all Flatworld merchants to find out about your business opportunity.

8. My business is not based in Malaysia, but I am looking for clients from Malaysia, is this useful for me?

A: Yes! Flat World is the world